Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Risk

6/10/2013
12:36 PM
50%
50%

Security Talk: 7 Ways To Make Users Listen

Zeus reboot underscores the fundamental cause of many security breaches: Human error. Here's how to keep users listening when you talk security.

The Syrian Electronic Army: 9 Things We Know
(click image for larger view)
The Syrian Electronic Army: 9 Things We Know
Privacy might be all but dead. That's no excuse for poor security.

Yet the gap between ambition and execution is often wide when it comes to keeping the corporate perimeter secure. The usual culprit: human error. As the recent reappearance of the Zeus banking malware reminds us, the next expensive breach is only an employee click away. Malware, phishing emails and similar schemes thrive because people make mistakes.

You know the importance of educating staff, enforcing policies and deploying strong security technologies to backstop your training and awareness efforts. You know people need help to steer clear of phishing emails and similar scams. You're well aware that social sites are fertile ground for malicious links and social engineering attacks. The pain is that no one seems to listen to your well-intentioned preaching on security best practices. And when they do listen, they seem to forget 15 minutes later.

[ What's your worst security nightmare? Read Ransomware, Social Scams Lead 2013 SMB Security Fears. ]

How do you get the word out and make sure your users are actually paying attention? For starters, give those emailed security bulletins a rest.

"End users rarely read security emails -- and comprehension decreases with length," said Nate Ulery, head of the IT infrastructure and operations practice at West Monroe Partners, in an email interview. "IT organizations should focus on alternate means of consistently getting the message out to their employees."

If not email, then how? Ulery offered this advice for getting your security messages across.

1. Use The Corporate Intranet Or Internal Social Network.

Quick, ad-like images on the company intranet, social site or other internal Web presences are a good place to start, Ulery said. Any pages that offer customizable messaging and images are worth considering -- providing employees actually visit them regularly. (If the intranet hasn't been updated since 2009, skip to tip number two.)

2. Screensavers: No More Baby And Cat Pictures.

Some users might grumble, but Ulery advises a required, custom corporate screensaver. It's desirable real estate for corporate communications and marketing, company goals and values, and a healthy dose of IT training and security messages.

3. Decorate The Water Cooler -- Or The Water Closet.

Use old-school signage as a means of regular, repetitive security reminders. "Brief, graphical and comical signs on common-area doors work well," Ulery said. "A little humor in a sign hanging above the bathroom sink will be more memorable and effective than a boring, technical email."

Previous
1 of 2
Next
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
trent.flood
50%
50%
trent.flood,
User Rank: Apprentice
10/3/2013 | 7:12:13 PM
re: Security Talk: 7 Ways To Make Users Listen
Using flash-based games as a training tool - when properly hosted on your internal network - can be an effective way to reinforce messaging. It is also important to incorporate an engaging "story" and strong "teachable moments" as part of the game.
Aviation Faces Increasing Cybersecurity Scrutiny
Kelly Jackson Higgins, Executive Editor at Dark Reading,  8/22/2019
Microsoft Tops Phishers' Favorite Brands as Facebook Spikes
Kelly Sheridan, Staff Editor, Dark Reading,  8/22/2019
Capital One Breach: What Security Teams Can Do Now
Dr. Richard Gold, Head of Security Engineering at Digital Shadows,  8/23/2019
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
7 Threats & Disruptive Forces Changing the Face of Cybersecurity
This Dark Reading Tech Digest gives an in-depth look at the biggest emerging threats and disruptive forces that are changing the face of cybersecurity today.
Flash Poll
The State of IT Operations and Cybersecurity Operations
The State of IT Operations and Cybersecurity Operations
Your enterprise's cyber risk may depend upon the relationship between the IT team and the security team. Heres some insight on what's working and what isn't in the data center.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2019-15540
PUBLISHED: 2019-08-25
filters/filter-cso/filter-stream.c in the CSO filter in libMirage 3.2.2 in CDemu does not validate the part size, triggering a heap-based buffer overflow that can lead to root access by a local Linux user.
CVE-2019-15538
PUBLISHED: 2019-08-25
An issue was discovered in xfs_setattr_nonsize in fs/xfs/xfs_iops.c in the Linux kernel through 5.2.9. XFS partially wedges when a chgrp fails on account of being out of disk quota. xfs_setattr_nonsize is failing to unlock the ILOCK after the xfs_qm_vop_chown_reserve call fails. This is primarily a ...
CVE-2016-6154
PUBLISHED: 2019-08-23
The authentication applet in Watchguard Fireware 11.11 Operating System has reflected XSS (this can also cause an open redirect).
CVE-2019-5594
PUBLISHED: 2019-08-23
An Improper Neutralization of Input During Web Page Generation ("Cross-site Scripting") in Fortinet FortiNAC 8.3.0 to 8.3.6 and 8.5.0 admin webUI may allow an unauthenticated attacker to perform a reflected XSS attack via the search field in the webUI.
CVE-2019-6695
PUBLISHED: 2019-08-23
Lack of root file system integrity checking in Fortinet FortiManager VM application images of all versions below 6.2.1 may allow an attacker to implant third-party programs by recreating the image through specific methods.