Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Operations

2/26/2019
01:30 PM
Dark Reading
Dark Reading
Products and Releases
50%
50%

Survey: CIOs see IT moving from cost center to trust center, even as challenges abound

The days of the CIO serving strictly as an IT operator are over, according to the survey.

CHICAGO, February 26, 2019—Chief Information Officers (CIOs) increasingly see IT moving from a 'cost center' to a'‘trust center' – even as the challenges they face abound, according to the 2019 CIO Survey from Grant Thornton LLP in partnership with the Technology Business Management (TBM) Council.

CIOs who participated in the survey reported that "creating and driving an IT strategy that aligns with overall business/agency objectives" is one of their top priorities –- second only to "ensuring that IT systems comply with security and regulatory requirements."

This focus on strategy is also evident in how CIOs see the institutional role of their IT teams. Of those surveyed:

  • Eighty-one percent believe "IT drives innovation or modernization programs."
  • Seventy-nine percent think "IT has a voice in business/agency strategy and strategic initiatives."
  • Sixty-six percent of CIOs say their performance should be measured based on "successful execution against strategy and plans."

 "The days of the CIO serving strictly as an IT operator are over," said LaVerne H. Council, national managing principal for Enterprise Technology Strategy and Innovation at Grant Thornton. "CIOs see themselves as trusted business partners, but the road ahead is not an easy one. CIOs should articulate the value of IT spend in the same terms measured by their business partners."

Demonstrating value will only grow harder in the face of the challenges that CIOs identified in the survey. Chief among these is "conflicting priorities among stakeholders" – followed by "recruiting and retaining talent," "aligning IT with business goals," "articulating the value of IT spend," and "stakeholders' resistance to change."

The road to becoming a trusted business partner

The clearest path forward for CIOs to become trusted business partners is to demonstrate that they can control costs and communicate IT value in a way that resonates with the business. Through technology business management (TBM), for example, leaders can help their C-suite peers understand how IT brings value to their organization.

"With TBM, CIOs and their teams use a data-driven financial framework to evaluate investment decisions using a common language that aligns IT spend to business value," said Todd Tucker, vice president and general manager of the TBM Council. "With this information, organizations can enable prioritization, optimize business costs and accelerate decision-making. In fact, 74 percent of survey respondents identified 'the ability to shift spending to innovation or growth as the most important benefit of TBM.'"

Shifting priorities

Finally, CIOs are shifting their priorities to meet emerging needs and address critical gaps, most notably:

  • Eighty-five percent are investing in automation software deployments over the next two years.
  • Eighty-three percent have increased spending on cybersecurity.
  • Only 30 percent are currently using data to "move from information to insight."
  • They believe the top barriers to addressing cybersecurity threats are "the increasing sophistication of threats," "emerging technologies," and "retaining top-tier talent."
  • They think artificial intelligence will be the most impactful area of IT over the next three to five years.

Grant Thornton and the TBM Council conducted the survey in fall 2018, based on responses from IT leaders in both commercial businesses and the public sector.

For additional findings from the 2019 CIO Survey, visit https://www.grantthornton.com/ciosurvey.

 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Edge-DRsplash-10-edge-articles
I Smell a RAT! New Cybersecurity Threats for the Crypto Industry
David Trepp, Partner, IT Assurance with accounting and advisory firm BPM LLP,  7/9/2021
News
Attacks on Kaseya Servers Led to Ransomware in Less Than 2 Hours
Robert Lemos, Contributing Writer,  7/7/2021
Commentary
It's in the Game (but It Shouldn't Be)
Tal Memran, Cybersecurity Expert, CYE,  7/9/2021
Register for Dark Reading Newsletters
White Papers
Video
Cartoon
Current Issue
The State of Cybersecurity Incident Response
In this report learn how enterprises are building their incident response teams and processes, how they research potential compromises, how they respond to new breaches, and what tools and processes they use to remediate problems and improve their cyber defenses for the future.
Flash Poll
How Enterprises are Developing Secure Applications
How Enterprises are Developing Secure Applications
Recent breaches of third-party apps are driving many organizations to think harder about the security of their off-the-shelf software as they continue to move left in secure software development practices.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2021-21553
PUBLISHED: 2021-08-03
Dell PowerScale OneFS versions 8.1.0-9.1.0 contain an Incorrect User Management vulnerability.under some specific conditions, this can allow the CompAdmin user to elevate privileges and break out of Compliance mode. This is a critical vulnerability and Dell recommends upgrading at the earliest.
CVE-2021-21562
PUBLISHED: 2021-08-03
Dell EMC PowerScale OneFS contains an untrusted search path vulnerability. This vulnerability allows a user with (ISI_PRIV_LOGIN_SSH or ISI_PRIV_LOGIN_CONSOLE) and (ISI_PRIV_SYS_UPGRADE or ISI_PRIV_AUDIT) to provide an untrusted path which can lead to run resources that are not under the application...
CVE-2021-21563
PUBLISHED: 2021-08-03
Dell EMC PowerScale OneFS versions 8.1.2-9.1.0.x contain an Improper Check for Unusual or Exceptional Conditions in its auditing component.This can lead to an authenticated user with low-privileges to trigger a denial of service event.
CVE-2021-21565
PUBLISHED: 2021-08-03
Dell PowerScale OneFS versions 9.1.0.3 and earlier contain a denial of service vulnerability. SmartConnect had an error condition that may be triggered to loop, using CPU and potentially preventing other SmartConnect DNS responses.
CVE-2021-26085
PUBLISHED: 2021-08-03
Affected versions of Atlassian Confluence Server allow remote attackers to view restricted resources via a Pre-Authorization Arbitrary File Read vulnerability in the /s/ endpoint. The affected versions are before version 7.4.10, and from version 7.5.0 before 7.12.3.