Google on Thursday plans to consolidate some 60 privacy policies for different services into a single policy that governs how the company employs user data.
Google says it's doing so to make its policies easier to understand--something lawmakers and regulators have asked for--and to improve the Google user experience by making information from one Google service available to other Google services that might benefit from that data.
Lawmakers and regulators, however, have grown mistrustful of Google, not to mention other ad-focused companies, and seek to impose new rules. The White House last week proposed a Consumer Privacy Bill of Rights, and on Wednesday, the National Telecommunications and Information Administration (NTIA) put out a call for input on how to turn these privacy principles into enforceable codes of conduct.
For a time, it looked like Google had made peace with privacy, after the embarrassing revelations in 2010 that it had inadvertently been collecting WiFi packet data through software in its Street View cars. The company appointed a director of product privacy and promised to do better. Then Facebook made a bid to return to the privacy spotlight by deploying facial recognition as part of its image tagging system. It seemed as if Google might have learned its lesson.
But fearful of being outmaneuvered by Facebook, Google ignored heightened regulatory scrutiny over search-related antitrust issues and began mixing its so-called organic search results with Google+ search results. That only made lawmakers more mistrustful and competitors more vocal.
Google's resistance to the Do Not Track proposal put forth by privacy advocates didn't help its image.
The irony is that Google isn't necessarily any worse than its peers in terms of the way it handles consumer data.
Polonetsky sees a battle between consumer tech companies like Google, Apple, Microsoft, Amazon, and Facebook "to link consumer identity and data across smartphones, desktops, search engines, email, social networks, ad networks, payment systems and more." And he suggests that consumers are willing to make privacy trade-offs because they appreciate the services these companies offer, even as they express outrage at things like address books being accessible to mobile app developers.
Worries about privacy can be compared to worries about computer security. Ask a computer user whether he or she fears email account hijacking, and you'll probably get a nod. Ask that same computer user to take steps that will actually help deter email account hijacking, like long, complicated passwords and use of two-factor authentication, and that person's enthusiasm for security may wane.
Like security, privacy may be appealing in the abstract. But it can be hard to maintain in the real world. Users have the option to operate online without leaving many tracks: They can surf the Net in whatever privacy mode their browser supports, they can rely on extensions to block ads, cookies, and code, they can use lesser known search engines, like Duck Duck Go, and they can learn about proxies. But for most people, it's not worth the trouble.
Still, if Google's privacy consolidation has you seeing red, here are a few steps to take that may make you feel better about your privacy level.
Visit Your Google Dashboard
The Google Account Dashboard provides a single control panel for Google services, or most of them anyway. Once there, you can take steps like disabling your Web History.
Visit the NAI Opt-Out Page
Like other lists that supposedly allow you to opt-out of marketing, the Network Advertising Initiative's Opt-Out list is more about advertisers offering a tool in the hope of avoiding regulation than it is about preventing behavioral tracking. But go ahead and check "Select All" and opt-out. It may make you feel better, even if half of the networks listed return errors that require additional effort to resolve.
Visit Google's Ad Preferences Page
Google allow users to opt-out of personalized advertising and to block specific advertisers, which can be useful if you're not already blocking them en masse at the browser level.
Install Counter-Advertising Software
Try AdBlock Plus, No Script, Disconnect, and Ghostery. Just don't complain if the Web doesn't work right anymore.
Go Cold Turkey
Google insists that competition is only a click away. So click over to an alternative like Bing or Yahoo. Or try Duck Duck Go, a search engine that insists it doesn't track users. You'll be back.
Live In A Cave (Without Wi-Fi)
Living off the grid, without any technology, may be the only way to avoid being tracked these days. Of course neighbors may become suspicious and report you to law enforcement officials, at which point you may be tracked again.