Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Perimeter

2/14/2012
11:11 AM
50%
50%

Being A Security Bully Does Not Make You Compliant

Compliance is not a tool for dodging work or dismissing business needs

Working with large organizations that have large IT staffs, we often encounter who I call “Security Bullies.” These people use compliance as a weapon against everyone, building a bureaucratic infrastructure that is their own private kingdom. While the Security Bully might be an individual, it is more common that the entire IT staff has taken on this behavior.

One easy sign to tell whether you have a Security Bully is the use of compliance as a way to deny most requests for support or changes (or sometimes even help). Even worse, Bullies use compliance as a means to say “no” without having to develop meaningful solutions.

For example, my team developed and supports the software used to operate one specialized department of a large medical center. The software is used for both business and logistical purposes. Some patient data is involved, so HIPAA is applicable. Citing security and compliance requirements, the medical center’s IT staff now exclusively manages the server where the application and database resides.

Recently there was a problem we traced to be a likely issue on the database server. (I say likely, of course, because even though we reproduced the problem and solution on our test server, one only proves a theory by actually solving the problem.)

While it was somewhat obscure, we found a documented database server issue that matched our problem. A hot patch for the server was available to address the problem. Without clearance to work directly on the server, we gave the client’s IT staff our suggested solution and how we arrived at it.

The response back was a detailed list of reasons why the hot patch could not be installed on the server, many of them being security, department, and regulatory rules, without any alternate plan, option, or offer of assistance for the department.

On closer examination, this reply turned out to be a list of excuses to avoid dealing with the department’s problem, since some of their arguments against the hot patch were within their ability and authority to address.

Once I politely reminded the IT staff that their rules prohibited us from direct work on this server and that ultimately it was their responsibility to keep the system working, their rules quickly became more flexible. They installed the patch quickly -- and without even running it on a test server first.

I found the omission of a test server step particularly interesting. When they thought we would have to do all of the work, their list of requirements prior to hot patch installation included setup of another test server (in addition to the one we had in our office). Apparently "the rules" changed once it became their work.

I share this story not to complain, but as a reminder. It is easy to become so focused on compliance and security that we forget the purpose of the organization or the support role of IT. Compliance is important, but it is not a tool for dodging inquiries or work, particularly when the requests are important to an organization's ability to function well.

Glenn S. Phillips, the president of Forte' Incorporated, works with business leaders who want to leverage technology and understand risks within.

Glenn works with business leaders who want to leverage technology and understand the often hidden risks awaiting them. The Founder and Sr. Consultant of Forte' Incorporated, Glenn and his team work with business leaders to support growth, increase profits, and address ... View Full Bio

 

Recommended Reading:

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
COVID-19: Latest Security News & Commentary
Dark Reading Staff 8/3/2020
Pen Testers Who Got Arrested Doing Their Jobs Tell All
Kelly Jackson Higgins, Executive Editor at Dark Reading,  8/5/2020
Browsers to Enforce Shorter Certificate Life Spans: What Businesses Should Know
Kelly Sheridan, Staff Editor, Dark Reading,  7/30/2020
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
Special Report: Computing's New Normal, a Dark Reading Perspective
This special report examines how IT security organizations have adapted to the "new normal" of computing and what the long-term effects will be. Read it and get a unique set of perspectives on issues ranging from new threats & vulnerabilities as a result of remote working to how enterprise security strategy will be affected long term.
Flash Poll
The Changing Face of Threat Intelligence
The Changing Face of Threat Intelligence
This special report takes a look at how enterprises are using threat intelligence, as well as emerging best practices for integrating threat intel into security operations and incident response. Download it today!
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-17366
PUBLISHED: 2020-08-05
An issue was discovered in NLnet Labs Routinator 0.1.0 through 0.7.1. It allows remote attackers to bypass intended access restrictions or to cause a denial of service on dependent routing systems by strategically withholding RPKI Route Origin Authorisation ".roa" files or X509 Certificate...
CVE-2020-9036
PUBLISHED: 2020-08-05
Jeedom through 4.0.38 allows XSS.
CVE-2020-15127
PUBLISHED: 2020-08-05
In Contour ( Ingress controller for Kubernetes) before version 1.7.0, a bad actor can shut down all instances of Envoy, essentially killing the entire ingress data plane. GET requests to /shutdown on port 8090 of the Envoy pod initiate Envoy's shutdown procedure. The shutdown procedure includes flip...
CVE-2020-15132
PUBLISHED: 2020-08-05
In Sulu before versions 1.6.35, 2.0.10, and 2.1.1, when the "Forget password" feature on the login screen is used, Sulu asks the user for a username or email address. If the given string is not found, a response with a `400` error code is returned, along with a error message saying that th...
CVE-2020-7298
PUBLISHED: 2020-08-05
Unexpected behavior violation in McAfee Total Protection (MTP) prior to 16.0.R26 allows local users to turn off real time scanning via a specially crafted object making a specific function call.